Terms of Service
Effective Date: 6-15-2026
These Terms of Service govern your use of the services, communications, and website provided by Eden Tree Care Colorado (“Company,” “we,” “our,” or “us”). By contacting us, requesting service, booking an appointment, using our website, or communicating with us by phone, email, or text message, you agree to these Terms of Service.
1. Business Information
Business Name: Eden Tree Care Colorado
Website: edentreecarecolorado.com
Phone: (720)775-5365
Email: contact@edentreecarecolorado.com
Service Area: Denver, Colorado and surrounding areas
2. Services
Eden Tree Care Colorado provides tree care and related services, which may include tree trimming, tree removal, pruning, storm cleanup, consultations, estimates, scheduling, customer support, invoicing, and other related services.
All services are subject to availability, site conditions, weather, safety concerns, and our professional judgment. We reserve the right to refuse or reschedule service when conditions are unsafe or unsuitable.
3. Estimates, Scheduling, and Payment
Any estimate provided is based on the information available at the time of the estimate. Final pricing may change if the scope of work changes, site conditions differ from what was originally described, or additional services are requested.
Appointments may be rescheduled due to weather, emergencies, safety concerns, equipment availability, or other circumstances outside our control. Payment terms will be provided with your estimate, invoice, or service agreement.
4. SMS/Text Messaging Terms
By providing your mobile phone number and opting in to receive text messages from Eden Tree Care Colorado, you agree to receive SMS/text messages from us related to our services.
Our text messaging program may be used for:
- Appointment reminders
- Scheduling and rescheduling updates
- Service updates
- Estimate and invoice notifications
- Customer support
- Follow-up communications
- Occasional promotional or marketing messages, if you have opted in to receive them
Message frequency may vary depending on your interactions with us, scheduled services, and account activity. You may receive multiple messages related to an appointment, estimate, invoice, or service request.
Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages.
5. Opt-Out Instructions
You may opt out of receiving text messages at any time by replying STOP to any text message from us.
After you send STOP, we may send one final confirmation message to let you know that you have been unsubscribed. After that, you will no longer receive SMS/text messages from us unless you opt in again.
6. Help Instructions
If you need assistance with our text messaging program, you may reply HELP to any text message from us.
You may also contact us directly:
Phone: (720)775-5365
Email: contact@edentreecarecolorado.com
7. Consent to Receive Text Messages
Consent to receive text messages is not a condition of purchasing any goods or services from Eden Tree Care Colorado. You may choose to communicate with us through other available methods, including phone or email.
By opting in, you confirm that you are the account holder or authorized user of the mobile phone number provided and that you are authorized to consent to receive text messages at that number.
8. Privacy
Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, share, and protect your information.
Privacy Policy: https://edentreecarecolorado.com/privacy-policy/
We do not sell your personal information. We do not share SMS opt-in consent or phone numbers with third parties for their own marketing purposes.
9. Customer Responsibilities
You agree to provide accurate contact information, service details, property access information, and any other information reasonably needed for us to provide services safely and effectively.
You are responsible for notifying us of any hazards, underground utilities, access restrictions, pets, locked gates, sprinkler systems, fragile landscaping, or other property conditions that may affect the work.
10. Limitation of Liability
To the fullest extent permitted by law, Eden Tree Care Colorado is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our services, website, or communications.
Tree care work involves inherent risks. We take reasonable steps to perform services safely and professionally, but we are not responsible for pre-existing property conditions, undisclosed hazards, underground utilities not properly marked, or conditions outside our control.
11. Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services, website, or communications after changes are posted means you accept the updated Terms.
12. Contact Us
If you have questions about these Terms of Service, our services, or our text messaging program, please contact us:
Eden Tree Care Colorado
Phone: (720)775-5365
Email: contact@edentreecarecolorado.com
Website: edentreecarecolorado.com